Frequently Asked Questions

Customer Information


Do you have a size chart?

If my child’s height is in one range and weight in a different range what size do I get?

Will this item shrink?

Payment Options

What are my payment options?

How do I change or cancel an order?

Gift Services

Do you offer Gift Certificates?

Do you offer gift packaging/wrapping?

Shipping and Handling

What countries do you ship to?

When will my order be shipped?

Once my order has shipped how long will it take to arrive?

How do I check the status of my order?

How do I track my order?

Return Policy

What is your return policy?

Privacy and Security

What is your privacy policy?

What are your Terms of Service?


How can I share photos of my little one wearing Zutano?